FREESAT INSTALLATIONS

Whats the difference between freest and freeview?

The way Freesat is broadcast means its coverage is total. Freeview, on the other hand, may well be available to more than 98% of the UK, but those with poor signal - such as those in the 15% of households that can only receive 15 core channels - will be better off with Freesat.

By |2020-07-26T20:35:27+00:00July 26th, 2020||Comments Off on Whats the difference between freest and freeview?

Who helps with my Sky dish if im moving home?

If you're moving home then you shouldn't have to leave Freesat behind. Simply take your box and any connections with you and, if your new home has an existing satellite dish you should be able to connect straight to it. If you need to arrange for a dish to be installed in the new house, or if you experience any issues using your existing equipment with the new dish please give us a call on 0800 031 5363 and we'll put you in touch with your local, Freesat-approved engineer.

By |2020-07-26T20:31:36+00:00July 26th, 2020||Comments Off on Who helps with my Sky dish if im moving home?

Why do i have missing TV channels?

If you encounter channels missing from your TV guide, put your Freesat box or Freesat TV into standby for 30 seconds and then switch it back on again. This should see everything restored; If this does not work you’ll need to do a quick 'Freesat channel scan'. Instructions for this can be found in your product manual, or give us a call on 0345 313 0051 and we’ll be happy to help. If you do perform a Freesat channel scan, it’s worth making a note of your scheduled recordings and re-setting them once the scan is complete to be sure you won’t miss out.

By |2020-07-26T20:29:32+00:00July 26th, 2020||Comments Off on Why do i have missing TV channels?

WHY DO I HAVE NO FREESAT SIGNAL?

Extreme weather conditions (such as driving rain, strong winds or snow) can affect the satellite signal. In the event of calm weather and your Freesat box or TV reporting no signal there are a few steps you can take to try and resolve it. First, make sure all the connections at the back of the box/TV to the dish are securely tightened; then try doing a channel scan, or first time install to see if this restores any lost channels. In the event that this doesn't resolve the issue, there may be a problem with either the alignment of the dish, or some interference in the LNB (the protrusion at the end of the dish that the wires connect to). Give us a call on 0800 031 5363 and we'll be able to advise on next steps and if necessary, put you in touch with your local, Freesat-approved engineer.

By |2020-07-25T21:12:27+00:00July 25th, 2020||Comments Off on WHY DO I HAVE NO FREESAT SIGNAL?